Thinking Out of the Box

Posts Tagged ‘Usability’

What everyday life teaches us about UX or: how I learned to see the (digital) world with different eyes

Saskia Hehl
Saskia Hehl
August 30th, 2018

Do you remember the moment you first realized that there is something like user experience? Probably not. Only looking back I realized that I already suffered from bad product UX as a young kid. And I bet you did too. I remember big fights with my family members: before every household had an obligatory flat-rate, internet use had to be fought for way harder than today. As soon as I had landed ten minutes of precious surfing time, siblings shouted into the computer room that they had to make the most important phone call of their lives – now! Getting offline for a phone call – definitely very bad UX. I remember my deflation: how can be a cool new thing like the internet be so unfun at times?

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Want to create outstanding user experiences? Don’t ask your customers!

Markus Weber
Markus Weber
October 28th, 2015

The title of this article may sound absurd. After all, nowadays a user-centered approach is considered a must for launching successful products to the marketplace.

Therefore, the early and continuous involvement of end users in the development process should be highly recommendable. – So why the advice of not asking users when conducting such projects? This, undoubtedly provocative, statement should provide a contrast to the tendency of equating user-centered design with asking users about existing problems and feature requests. This article points out why such a perspective is problematic and how the corresponding risks can be avoided. read more…

What consistency means for a cat and what it means for your interface

Jonas Stallmeister

In interface design, the term consistency is part of the professional jargon. It is used for everyday feedback and in long term concepts. It is also common ground with developers and clients. Consistency is an important evaluation criterium. Enough reasons to get a good handle on the term. read more…

Of Science and Bavarian Beer Receptions – Visiting the “Mensch und Computer 2014” in Munich

Laura Festl
Laura Festl
September 17th, 2014

What is aesthetics and how can we determine it? Can usability tests be performed remotely to save time and money? And what happens to a Facebook profile when its user dies? These and many more interesting topics about human-computer interaction, user experience and usability where subject of this year’s conference Mensch und Computer 2014 (Human and Computer 2014) which took place in the premises of the Ludwig-Maximilians-Universität Munich. read more…

Uncommunicative – do I really need a smartwatch? (Pebble review)

Tobias Gölzer

Times have changed. Back in the time, during my school days, before smartphones flooded the market, I felt naked without my watch. This most important accessory was also some kind of status symbol and could never be missing. I looked at it probably a hundred times a day, consciously or unconsciously. Every morning when I left the house and had forget the watch at home for some reason, I walked around all day with the feeling, that something important is missing.

Several years later, I got my first smartphone. read more…

It’s time to redesign email

Andreas Burghart
Andreas Burghart
December 10th, 2013

Some new e-mail clients have been introduced recently. Unibox, Airmail, Mail Pilot and others feature convincing visual design, increased joy of use and intriguing interaction concepts.
In my opinion, the person-centered approach of Unibox is very promising. Instead of being organized in a folder hierarchy, e-mails are sorted based on contacts (friends, colleagues, etc.), which results in speedier e-mail retrieval. In addition, one almost forgets that one is dealing with e-mails – it feels more like a conversation between two people. I wonder why nobody has thought of this approach earlier.

The redesigns have inspired me to have closer look at e-mail clients and propose some additional concepts.

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Gamification as a design process

Jörg Niesenhaus

„Game-Based Learning“, „Serious Games“,„Games with a Purpose“ and „Gamification“– the list of concepts, which build upon the prospect of using the potential of games in other application areas is long. All concepts share the same idea of generating additional benefits beyond pure entertainment by using games, their technology or mechanisms. By no means, all of these expectations raised by the concepts are achieved. A lot of projects fail due to the incompatibility of games and serious applications and it often appears, that the effort for achieving compatibility is not commercially viable.

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“Form Follows Function” – An unclear design principle

Andreas Burghart

Introduction

“Form Follows Function (FFF)” – You can think for hours about these three words and for their explanation quite some words are necessary, for it is a frequently misunderstood design principle. read more…

Touching the desktop – Modern micro-interaction and burdens of the past

Maren Wolff

They are considered intuitive and their handling easy to learn – Touchscreens. To humans it feels far more natural to touch an object of interest with the finger on screen instead of using the mouse. Apart from the clearly easier hand-eye-coordination, touchscreens create an elegant and user friendly experience through merging input and output actions into one device.

But even despite of all these advantages, they can create a lot of frustration and anger, which probably every one of us has realized at some point. For example: If you accidently call someone although you only tried to scroll down the address list, if you have to type in a word five times, because you hit the wrong letter, or the alignment of “Ok” and “Cancel” is so narrow that you are afraid to click the wrong one. It would be too good to be true, if touchscreens did not raise new usability problems. Especially the usage of desktop operating systems like Windows 7 or OS X with touch devices creates a bunch of problems. read more…

Everyday User Interface Annoyances

Jenny Gemmell

In April I blogged about metro style pictograms being the new sliced bread in icon design. Remember? The article was, of course, highly interesting, incredibly important and not to mention terribly knowledgeable – and naturally it was in no respect longwinded. Well. Let’s just say it was rather formal and academic. Today, dear reader, I am going to be emotional. And pretty much so. Why? Because bad user interface design can drive you up the wall.
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