Do you remember the moment you first realized that there is something like user experience? Probably not. Only looking back I realized that I already suffered from bad product UX as a young kid. And I bet you did too. I remember big fights with my family members: before every household had an obligatory flat-rate, internet use had to be fought for way harder than today. As soon as I had landed ten minutes of precious surfing time, siblings shouted into the computer room that they had to make the most important phone call of their lives – now! Getting offline for a phone call – definitely very bad UX. I remember my deflation: how can be a cool new thing like the internet be so unfun at times?
Thinking Out of the Box
Posts Tagged ‘User Experience’
In interface design, the term consistency is part of the professional jargon. It is used for everyday feedback and in long term concepts. It is also common ground with developers and clients. Consistency is an important evaluation criterium. Enough reasons to get a good handle on the term. read more…
The term UX design is used very often nowadays. In most cases it’s either used as synonym for interaction design, usability professional or a similar denotation or as conglomerate of all of these disciplines. It is recalled that UX design is not only a phase, but that it should be applied throughout all phases of a project. For me, the boundaries of the term are still set too narrowly. Everybody involved in the development of a product has significant impact on the resulting UX. Usability engineers, interaction designers, visual designers, design engineers, project owners and developers.
This article is currently only available in German language.
What is aesthetics and how can we determine it? Can usability tests be performed remotely to save time and money? And what happens to a Facebook profile when its user dies? These and many more interesting topics about human-computer interaction, user experience and usability where subject of this year’s conference Mensch und Computer 2014 (Human and Computer 2014) which took place in the premises of the Ludwig-Maximilians-Universität Munich. read more…
This article is only available in German language.
In December Centigrade carried out an evaluation of the racing game “Need for Speed: Rivals” for Electronic Arts – one of the biggest publishers and developers of computer- and videogames. Focus of the evaluation was the recording and analysis of the game experience under consideration of different situations in the game.
Based on their vast experience regarding the evaluation of computer and videogames, the pilot study was conducted by the Centigrade team of the North-Western branch under direction of Joerg Niesenhaus in close collaboration with the Deutsche Sporthochschule in Cologne. The Deutsche Sporthochschule runs a state-of-the-art interaction lab and contributed expertise in the evaluation of interactive entertainment via Dr. Carsten Moeller.
This article is currently only available in German language
In Part 1, we discovered that the emotional factor of user experience is more important to games than goal-oriented functionality (though being an effective and efficient way of reaching a goal, there is no “Save the Princess” button in a Mario game at the beginning). Up to a certain degree, well-designed user experiences can distract from negative and/or not fixable interaction flaws and can make users “like” an application more than another.
Furthermore the diverse team composition of game development studios was discussed in the first part. In this context we pointed out that the production process of games forces programmers and visual designers to work closely together. Design is not seen as an add-on but as an essential part, which is necessary for the product to work.
The last chapter focused on the aspect of small budgets in game projects. Rapid iterative testing and evaluation (RITE) helps to detect and fix flaws of a UI in a very fast way, thus reducing time and money spent on traditional usability optimization.
In Part 2 we will look at the aspects of imaginary worlds and the link between reality and simulation. Thereafter, we will show which techniques are used in games to reduce loading, and even more important, waiting times. In the last section we compare how serious applications and games introduce their functionality to the user. To get a better understanding of the concept of Gamification you can also read: “Gamification as a design process” by my colleague Jörg Niesenhaus.
“Form Follows Function (FFF)” – You can think for hours about these three words and for their explanation quite some words are necessary, for it is a frequently misunderstood design principle. read more…
They are considered intuitive and their handling easy to learn – Touchscreens. To humans it feels far more natural to touch an object of interest with the finger on screen instead of using the mouse. Apart from the clearly easier hand-eye-coordination, touchscreens create an elegant and user friendly experience through merging input and output actions into one device.
But even despite of all these advantages, they can create a lot of frustration and anger, which probably every one of us has realized at some point. For example: If you accidently call someone although you only tried to scroll down the address list, if you have to type in a word five times, because you hit the wrong letter, or the alignment of “Ok” and “Cancel” is so narrow that you are afraid to click the wrong one. It would be too good to be true, if touchscreens did not raise new usability problems. Especially the usage of desktop operating systems like Windows 7 or OS X with touch devices creates a bunch of problems. read more…
In April I blogged about metro style pictograms being the new sliced bread in icon design. Remember? The article was, of course, highly interesting, incredibly important and not to mention terribly knowledgeable – and naturally it was in no respect longwinded. Well. Let’s just say it was rather formal and academic. Today, dear reader, I am going to be emotional. And pretty much so. Why? Because bad user interface design can drive you up the wall.