Thinking Out of the Box

Evaluation of the game experience of „Need for Speed: Rivals”

Jörg Niesenhaus

In December Centigrade carried out an evaluation of the racing game “Need for Speed: Rivals” for Electronic Arts – one of the biggest publishers and developers of computer- and videogames. Focus of the evaluation was the recording and analysis of the game experience under consideration of different situations in the game.

Based on their vast experience regarding the evaluation of computer and videogames, the pilot study was conducted by the Centigrade team of the North-Western branch under direction of Joerg Niesenhaus in close collaboration with the Deutsche Sporthochschule in Cologne. The Deutsche Sporthochschule runs a state-of-the-art interaction lab and contributed expertise in the evaluation of interactive entertainment via Dr. Carsten Moeller.
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It’s time to redesign email

Andreas Burghart
Andreas Burghart
December 10th, 2013

Some new e-mail clients have been introduced recently. Unibox, Airmail, Mail Pilot and others feature convincing visual design, increased joy of use and intriguing interaction concepts.
In my opinion, the person-centered approach of Unibox is very promising. Instead of being organized in a folder hierarchy, e-mails are sorted based on contacts (friends, colleagues, etc.), which results in speedier e-mail retrieval. In addition, one almost forgets that one is dealing with e-mails – it feels more like a conversation between two people. I wonder why nobody has thought of this approach earlier.

The redesigns have inspired me to have closer look at e-mail clients and propose some additional concepts.

read more…

10 reasons why the “serious” software industry can learn from computer games in terms of user experience – Part 2

Günter Pellner
Günter Pellner
August 14th, 2013

In Part 1, we discovered that the emotional factor of user experience is more important to games than goal-oriented functionality (though being an effective and efficient way of reaching a goal, there is no “Save the Princess” button in a Mario game at the beginning). Up to a certain degree, well-designed user experiences can distract from negative and/or not fixable interaction flaws and can make users “like” an application more than another.

Furthermore the diverse team composition of game development studios was discussed in the first part. In this context we pointed out that the production process of games forces programmers and visual designers to work closely together. Design is not seen as an add-on but as an essential part, which is necessary for the product to work.

The last chapter focused on the aspect of small budgets in game projects. Rapid iterative testing and evaluation (RITE) helps to detect and fix flaws of a UI in a very fast way, thus reducing time and money spent on traditional usability optimization.

In Part 2 we will look at the aspects of imaginary worlds and the link between reality and simulation. Thereafter, we will show which techniques are used in games to reduce loading, and even more important, waiting times. In the last section we compare how serious applications and games introduce their functionality to the user. To get a better understanding of the concept of Gamification you can also read: “Gamification as a design process” by my colleague Jörg Niesenhaus.
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„We need Ribbons“ – Pros and Cons

Tobias Gölzer
Tobias Gölzer
June 28th, 2013

“We need ribbons” is the new “Make it like the iPhone“. Since Microsoft introduced ribbons as part of the Office Fluent User Interface with Office 2007, this sentence is frequently uttered by clients. The rationales for this requirement range from „Microsoft has probably put a lot of thought into it“ to „Our customers are used to Office“. Ribbons seem to be perceived as a remedy for poor usability. But not every interface benefits from using ribbons.

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Desktop Modern UI

Jonas Stallmeister

Microsoft’s Modern UI design language has arrived in many applications with varying success. By now, almost everybody has seen Modern UI (formerly known as Metro), and Microsoft seems committed. Developers of Windows software have to think about the fact that a lot of established interfaces look out of place in a Modern UI environment. It needs to be adapted to the current state of interface design, even more with Apple similarly moving iOS 7 to a flat UI style. Working on such updates, we have collected a set of 10 design principles we call, for the sake of simplicity, “Desktop Modern UI”, and we want to share them with you. read more…

“Form Follows Function” – An unclear design principle

Andreas Burghart

Introduction

“Form Follows Function (FFF)” – You can think for hours about these three words and for their explanation quite some words are necessary, for it is a frequently misunderstood design principle. read more…

From windows to tiles: Towards the development of Windows Store applications

Philip Schäfer
Philip Schäfer
October 30th, 2012

Launching their new operating system Windows 8, Microsoft establishes an entire set of novel technologies and concepts. The familiar desktop will be supplemented with an additional Start screen in “Modern UI” style (formerly known as “Metro UI” style); in addition to that, Microsoft introduces a new application type called “Windows Store App” (also referred to as Windows RT application or Modern UI application). Especially this new application type is the subject of controversial discussions in the community and thus requires to be focused on in particular. read more…

Touching the desktop – Modern micro-interaction and burdens of the past

Maren Wolff

They are considered intuitive and their handling easy to learn – Touchscreens. To humans it feels far more natural to touch an object of interest with the finger on screen instead of using the mouse. Apart from the clearly easier hand-eye-coordination, touchscreens create an elegant and user friendly experience through merging input and output actions into one device.

But even despite of all these advantages, they can create a lot of frustration and anger, which probably every one of us has realized at some point. For example: If you accidently call someone although you only tried to scroll down the address list, if you have to type in a word five times, because you hit the wrong letter, or the alignment of “Ok” and “Cancel” is so narrow that you are afraid to click the wrong one. It would be too good to be true, if touchscreens did not raise new usability problems. Especially the usage of desktop operating systems like Windows 7 or OS X with touch devices creates a bunch of problems. read more…

Introducing WPF – Experiences of a former Windows Forms developer

Jochen Maurer

Have you ever thought about switching from Windows Forms (WinForms) to WPF seriously? Try something new and stop to develop along the old well known patterns? To be honest until a few months ago, I haven’t had any thoughts about making a transition. I was very familiar with Windows Forms and WPF would have been something I would have to learn from scratch. So it was only a test project and my applications remained Windows Forms applications. So, when I joined Centigrade earlier this year, after working as a developer for nearly 15 years in the financial industry, Centigrade made the transition to WPF long ago. Just take a look at related blog articles on our website! My colleagues in the field of design engineering are working for several years with WPF. Especially younger designers and design engineers only knew Windows Forms from their study – if at all. They never worked with it in practice. Many companies already use WPF, but despite the fact that already the fourth version of the technology is out lot of them are still in the evaluation phase. From my own experience, I can only report – it can even be worse. Especially, in the financial sector applications with a rather boring look and feel are created until today. Yet, things could be so much more appealing…

So a new chapter started in my programming career. With a healthy dose of skepticism, I joined my first WPF Project. I was hooked immediately. I have collected some of my experiences and summarized them within this article. read more…

Everyday User Interface Annoyances

Jenny Gemmell

In April I blogged about metro style pictograms being the new sliced bread in icon design. Remember? The article was, of course, highly interesting, incredibly important and not to mention terribly knowledgeable – and naturally it was in no respect longwinded. Well. Let’s just say it was rather formal and academic. Today, dear reader, I am going to be emotional. And pretty much so. Why? Because bad user interface design can drive you up the wall.
read more…

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