Convincing UX design

Basic and expert knowledge for your team

User experience trainings by professionals

Standard trainings often lack a real-world connection. Learn applicable UX design practices in the context of your own projects
Independently design great UX and create a lasting impression for your clients
Benefit from our trainers continually applying their knowledge in client projects
Get the condensed knowledge in our user experience trainings

Custom in-house trainings. After examining the problem, our trainers and your team develop suitable solutions.
Matching tooling. When ordering an in-house training, you can use our UX management tool for internal applications for one year.
Show your skills. Participants of our UX trainings receive a certificate. Your team gets a UX Academy trophy as well as a UX academy badge for your website.
Collaborative work on projects. We’re not gone after the training – we’re happy to assist you in usability, design, and engineering.

Inhouse Trainings

Audience: Manager, Project Manager, Product Manager, UX Manager, Concept Designer, Engineers, ...
Human-centred Design I

Introduction and basics from ISO 9241
2 Days

Basic
Human-centred Design II

Methods and procedure from ISO 9241
2 Days

Basic
Continuous UX

Managing agile development and user centered design
2 Days

Basic
Project Scoping

Finding the sweet spot in the yet unknown
1 Day

Basic
User Centered Requirements Engineering
1 Day

Basic
Scrum meets UX
2 Days

Advanced
Specifying user scenarios for the day-to-day
1 Day

Basic
Getting started with UX Design

Into a new era of software
2 Days

Basic
Gamification
Level 1

Activating gamified potential in your company
2 Days

Basic
Scoped User Research

True and fictional stories
1 Day

Basic
Design Engineering in the UX process
1 Day

Basic
The WPF
First Aid Kit
1 Day

Basic
Angular

Boosting Web App Productivity
2 Days

Basic
Microsoft Fluent Design System
2 Days

Basic

UX Academy - Unterschied zwischen Talk und Seminar

You want to meet us? We’ll condense one of our trainings into a short talk. If you want to dive in deeper, we offer seminars for small groups to establish the UX know-how necessary for your own processes.

Dr. Joachim Weber

proAlpha

Wir haben einen Trainer erlebt, der nicht nur über umfassendes theoretisches Wissen, sondern auch langjährige Praxiserfahrung verfügt und unsere Bedürfnisse dadurch genau fokussieren konnte. Dank des Wissens aus der Centigrade UX Academy und der sinnvollen und ansprechenden Übungsaufgaben können wir unsere Projektarbeit nun auf das nächste Level heben.
Alexander Knoll

IT-Produktmanager,
Studienkreis Bochum

Requirements Engineering ist für uns kein Fremdwort – die Centigrade UX Academy Weiterbildung hat unser Knowhow dazu jedoch um Einiges erweitert und uns neue Erkenntnisse geliefert, mit denen wir unsere eingeschlagenen Pfade verbessern werden. Dank der vielen praktischen Übungen konnten wir direkt im Training umsetzen, was vorher an theoretischem Wissen ansprechend und verständlich vermittelt wurde. Auch der Transfer in unsere eigene Praxis wurde im Training unterstützt.
Dominic Türk

Produktmanagement
& User Experience
rola Security Solutions GmbH

Wir kennen Centigrade aus gemeinsamer Projektarbeit. Die UX Academy Schulung Continuous UX hat das Thema User Experience Design aus einem weiteren Blickwinkel dargestellt, sodass wir in unsere UX- und Anforderungs-Prozesse noch weitere Möglichkeiten und Variationen einfließen lassen konnten. Unser Trainer konnte uns dank seiner langjährigen Praxiserfahrung vielfältige Best-Practices und Problemlösestrategien präsentieren. Mit einer alltagsnahen Hands-On-Übung, die sich wie ein roter Faden durch die Schulung zog, wurde die Theorie greifbar.

Human-centred Design I

Introduction and basics from ISO 9241

2 Days
Basic
Product Owner
Project Manager
Management
UX-Teams

User Experience – you know the buzzword and its promise: a key competitive advantage. But you may not be sure of the right path as a team, organization, or company to create innovative products, services, or systems to gain lasting success in the market.

Use our UX training “Human-centered Design” to gain applicable knowledge, and to delight with thoroughly user-centered products, services, and systems.

In order to create interactive systems that are user-friendly products, it is essential to focus every step of the process on the user with all her human characteristics. The human-centered design approach combines biological, psychological, and social knowledge with insights about the context of use, ergonomics, and modern software development, to design more accessible and more acceptable – simply better – systems.

Learn about the backgrounds, correlations and ISO 9241-210 to integrate human-centered design into your own processes.

Clemens Lutsch

Clemens Lutsch has been working in the Usability / User Experience field since 1994. He manages and develops the area of strategic User Experience, which embraces new approaches in innovation management, organization development and the integration of human-centred design in corporate culture. The industrial anthropologist and trainer collaborates on a number of international standards in User Experience and Usability, recently as editor of ISO 9241 — Part 161: Guidance on visual user-interface elements. Clemens Lutsch was also in the Board of the GermanUPA for two years. He is a member of the Certification Counsel at Fraunhofer Institute.

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Human-centred Design II

Methods and procedure from ISO 9241

2 Days
Basic
Product Owner
Project Manager
Management
UX-Teams

Human-centered design includes a multitude of topics that range from user research, user requirements management, to creative methods, and norm-conforming deliverables. While they seem hard to manage, you don’t have to reinvent the wheel.

You can rely on well-known methods and procedures to create a good, holistic, User Experience. This training introduces tried-and-true methods and reveals the chances and risks of the different approaches. You will learn how to direct your activities in human-centered design and which steps will lead to a great user experience.

We consider this training the second, advanced, part of “Human-centered Design I”, requiring the foundational knowledge from the first part.

Clemens Lutsch

Clemens Lutsch has been working in the Usability / User Experience field since 1994. He manages and develops the area of strategic User Experience, which embraces new approaches in innovation management, organization development and the integration of human-centred design in corporate culture. The industrial anthropologist and trainer collaborates on a number of international standards in User Experience and Usability, recently as editor of ISO 9241 — Part 161: Guidance on visual user-interface elements. Clemens Lutsch was also in the Board of the GermanUPA for two years. He is a member of the Certification Counsel at Fraunhofer Institute.

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Continuous UX

Managing agile development and user centered design

2 Days
Basic
Product Owner
Project Manager
Management
UX-Teams

Many companies live and breathe agile software development, but this often comes with a reduction of scalability and quality, particularly in centering the user, and consequently the user experience. Agile and UX are rarely thought of as one. The result are wrong, superfluous, or even counterproductive user interface projects that eat up budget without delighting the users.

Our process framework, Continuous UX, enables you to identify project goals and assess their business benefit from a UX perspective. Learn to apply lean principles including personas, scenarios and design thinking. Increase your skill in writing user stories that are actually centered on the user and improve the communication and synchronicity of cross-discipline teams. Create MVPs and product systems that give your users a delightful experience.

We introduce the basics of the Continuous UX process toolbox and collaboratively work out the connections to your existing processes.

Thomas Immich

Thomas Immich is a co-founder and director of Centigrade and responsible for the company's UX Services division. Thomas Immich holds a Diploma in computer science from the University of Applied Sciences Kaiserslautern, having completed his studies of Digital Media with an award-winning thesis on user interface prototyping. Since then Thomas Immich concentrates on user-centered design methods with regard to their technical feasibility and tool support. During this time he worked as a user interface design lead in numerous client projects, consulting development teams in the visual and conceptional optimization of user interfaces.

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Project Scoping

Finding the sweet spot in the yet unknown

1 Day
Basic
UX- and Project Manager
(Design) Engineers
UX-Teams

The beginning may be the most difficult phase of projects: start without a common understanding of the project goals and the team will drift apart; start without a strong business case and the product can fail in the market.

In the UX community, the answer for the problem of beginning is the “minimum viable product (MVP)”. Small, testable, intermediary steps help to define goals, to tests these goals and to reach a well-grounded result. By conducting project scoping, stakeholders define their most important pain point and a high-level strategy for solving that problem. When all stakeholders commit to that strategy, they can start to collect relevant user roles and identify a key persona as well as a scenario in their defined context.

This training will enable participants to understand the project scoping process and its components and to initiate their own UX projects with lean principles. Participants will learn with a hands-on sample project how to create their own project scope.

Thomas Immich

Thomas Immich is a co-founder and director of Centigrade and responsible for the company's UX Services division. Thomas Immich holds a Diploma in computer science from the University of Applied Sciences Kaiserslautern, having completed his studies of Digital Media with an award-winning thesis on user interface prototyping. Since then Thomas Immich concentrates on user-centered design methods with regard to their technical feasibility and tool support. During this time he worked as a user interface design lead in numerous client projects, consulting development teams in the visual and conceptional optimization of user interfaces.

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User Centered Requirements Engineering

1 Day
Basic
Product Owner
Project Manager
Management
UX-Teams

Software systems are complex constructs. The requirements of UX projects have to be concise and clear to all team members. While user stories have a long tradition in agile software development (like Scrum), they rarely written with the user in mind, and rarely verified or validated. Requirements are established without real user needs, and their implementation does not add value to the product.

Derive actual user needs from usage scenarios and learn how to successfully verify those needs in the field to proof them against arguments. Transform verified user needs into dependable, rich user requirements that take the form of user stories. Reduce project complexity and priorisation work with small, self-explanatory units that can be implemented without risk.

We like to integrate your actual project requirements into the training so you can learn using familiar material, while making progress on current problems.

Thomas Immich

Thomas Immich is a co-founder and director of Centigrade and responsible for the company's UX Services division. Thomas Immich holds a Diploma in computer science from the University of Applied Sciences Kaiserslautern, having completed his studies of Digital Media with an award-winning thesis on user interface prototyping. Since then Thomas Immich concentrates on user-centered design methods with regard to their technical feasibility and tool support. During this time he worked as a user interface design lead in numerous client projects, consulting development teams in the visual and conceptional optimization of user interfaces.

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Scrum meets UX

2 Days
Advanced
Engineers/UX Professionals/Product Owner/Scrum Master

Designing user interfaces is not provided as a self-contained and necessary activity in scrum. Software engineers are supposed to that on top of their usual tasks. In practice that often means that potentially effective software is experienced as frustrating by the users.

Scrum also lacks tools for the integration of user centered design into a software development process with interdisciplinary teams. Day-to-day work demands that team structures have to be tested and iterated to find an individual fit. The development process slows down and creates tension for everyone involved.

„Scrum meets UX“ tells you how the integration can be successful. We show how software engineers and user experience professionals can work together efficiently in interdisciplinary teams. We focus on your individual situation, highlight organizational, professional and social components and empower you to improve team structures in your company. These teams are able to create both great software products and great user experience.

Martin Hesseler

Martin Hesseler studied media informatics with a special interest in human-computer interaction. With several years of experience at Centigrade, he is leading large projects, always having the overall user experience of the product in mind. He is cooperating closely with software engineers in agile and user-centered working processes and continuously developing the integration of user experience into the software development process of clients.
Thomas Immich

Thomas Immich is a co-founder and director of Centigrade and responsible for the company's UX Services division. Thomas Immich holds a Diploma in computer science from the University of Applied Sciences Kaiserslautern, having completed his studies of Digital Media with an award-winning thesis on user interface prototyping. Since then Thomas Immich concentrates on user-centered design methods with regard to their technical feasibility and tool support. During this time he worked as a user interface design lead in numerous client projects, consulting development teams in the visual and conceptional optimization of user interfaces.

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Specifying user scenarios for the day-to-day

1 Day
Basic
UX-Teams/Konzepter/UX Designer, Software Engineers und POs

In software projects, engineers and product owners need an early, clear, and continuous understanding of the users activities and the resulting reactions of the system. This specification is not easy, however: user activities must be chronicled clearly, while various contextual conditions and edge cases lead to many actual sub-scenarios. Additionally, users often interact not only with the system but also with each other.

The systematic use of “User Flows” enables this balancing act. This specification method makes both an overview and specification changes possible for all team members. User flows prevent misunderstandings at the interfaces between disciplines which makes them well suited for modern interdisciplinary teams.

Learn to model user flows with UML state and activity charts so that dynamic user requirements are illustrated clearly and realistically and can be continuously refined. In this training we establish the most important building blocks for modelling and apply them by writing UML diagrams efficiently in plain text. This saves you the time spent on arranging “arrows and boxes” while allowing for versioning and revision control.

Train modelling with PlantUML, a VS code plugin which automatically generates readable, up-to-date diagrams for all team members based on your text descriptions. This way you increase your specification productivity while ensuring that user activity is understandable and comprehensible to the project team.

Thomas Immich

Thomas Immich is a co-founder and director of Centigrade and responsible for the company's UX Services division. Thomas Immich holds a Diploma in computer science from the University of Applied Sciences Kaiserslautern, having completed his studies of Digital Media with an award-winning thesis on user interface prototyping. Since then Thomas Immich concentrates on user-centered design methods with regard to their technical feasibility and tool support. During this time he worked as a user interface design lead in numerous client projects, consulting development teams in the visual and conceptional optimization of user interfaces.

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Getting started with UX Design

Into a new era of software

2 Days
Basic
software-engineers, product owners, product managers, project managers, prospective in-house UX designers

No matter if you’re just entering the world of software development or you’ve been working in that field for years: basically no software development team can ignore the user experience if it wants to successfully establish its product in the market. The first steps can be pretty adventurous if you’re struggling to balance learning the right competences, introducing new processes and building the right interfaces.

With this training, we’ll collaboratively fight the mantra of “all beginnings are difficult”. You learn to start focused and well-informed into the dascinating world of UX design. You’ll work practically and design the concept for an individual app.

Using this hands-on example you will learn to define a Minimum Viable Product based on the key user needs. You will sketch initial ideas based on validated user needs and develop and specify your own concept. Additionally you will learn basics and tools to expand your visual competence. This includes moodboards as communication tools, assessing colors, states, typography, visual grids, resolution, or contrast, and the qualitative evaluation of icons an product logos.

Inspire your team with UX as a factor of success and show that no one has to shy away from this new way of thinking.

Aline Barré

Aline Barré studied Communication Design at Hochschule der Bildenden Künste Saar focusing on typography, graphic design, branding and screen design. She also conducted early and practical research in the field of intelligent furniture. Preceding her master’s degree, she absolved her apprenticeship as a Media Designer for digital and print as well as her bachelor’s degree focusing on Intermedia Design. At Centigrade Aline Barré is working on the concept and design of appealing and innovative user interfaces

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Gamification
Level 1

Activating gamified potential in your company

2 Days
Basic
Conceptual Designer
Manager

Playfully reaching more motivation and higher efficiency with Gamification. What is behind this? Gamification benefits from concepts and methods of behavioral and motivational psychology, User Interface Design as well as Game Design. In contrast to „Serious Games“, which transport benefits via a complete game, Gamification focuses on the targeted use of single playful elements in non-playful contexts.

This training explains basic factors of success and mechanics of digital games in order to transfer them to use cases of the real world. The primary focus is on

Roman Rackwitz

Roman Rackwitz works as Enterprise Gaming Pioneer at Centigrade. Since 2007 he works on the topic of game thinking in the business context and thus, of course, mainly with gamification. In this role, he founded Germany's first gamification agency in 2009 and was named a Top-10 Gamification Expert by Rise.Global in 2012. He co-founded GamFed, the international gamification federation, and lectures on the topic of game thinking at universities in Germany and Switzerland. With his podcasts, videos and appearances in print, TV & radio, he is one of the most well-known specialists in gamification.

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Scoped User Research

True and fictional stories

1 Day
Basic
UX-Teams

Every project scheme is based on assumptions. Without testing those you risk your project to fail for example due to a wrong image of the workflow or by overestimating the qualification of the target group. In this training you will learn how to identify those and other risks at an early stage with the help of Scoped User Research. You will also learn how to document what you learned and thus be able to bring your scheme up to reality. Apart from strategies to minimize your project risks this training will present you with the appropriate user research methods.

Britta Karn

Britta Karn studied psychology at the Saarland University. During her studies she chose media informatics as a minor where she mainly focused on the topic of user experience as an interface between psychology and informatics. With her knowledge on human cognition and perception and her methodological education she supports Centigrade in the fields of usability analysis, concept design and project management.

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Design Engineering in the UX process

1 Day
Basic
(Design) Engineers

Design engineering in the UX process. In this second partial module your software engineers learn how to efficiently and quickly transfer interaction concepts and visual designs from specs to live software. The module features the process through which designers and software engineers can collaborate using SCRUM user stories. The process is independent of technologies and programming languages. A successful implementation of the process only requires a separation of layers like in the MVVM architectural pattern.

In this module, you learn

Hand-off between visual/concept design and design engineering
Which project artifacts and assets should be handed over
How to read these specs and ask the right questions
How user stories facilitate the hand-over process

Alexander Keller

Alexander Keller is Head of Design Engineering at Centigrade. He completed his studies in Media Informatics at the University of Applied Sciences in Kaiserslautern. In his bachelor thesis he dealt with the conception and implementation of an Expression Blend Plugin to visualize input scenarios on touch devices.
During his several years of developing WPF applications at Centigrade, Alexander Keller has managed numerous software projects in his function as technical project lead. He works at the intersection of User Interface Design and User Interface Development he joins technical know-how of C# engineering with esthetic UI Design in XAML. Furthermore, he supports clients in WPF performance analyses for better runtime behavior of their existing WPF applications.

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The WPF
First Aid Kit

1 Day
Basic
(Design) Engineers

No matter if you are a WPF freshman or are changing over from WinForms: You know that the learning curve for WFP is quite steep. Mixed with exterior influences like timely pressure chaos is lurking around the corner and one or the other workaround stays in the productive code. Be it befuddled Code-Behind, ViewModels with visibility features or multiply nested user controls that hopefully try to grab their DataContext without typification.

In this training you will learn how to avoid typical WPF-Anti-Patterns and misunderstandings as well as their negative effects on your MVVM architectures based on hands-on samples. In practical exercises you will work directly with the code and learn to build well maintainable and aesthetic software.

David Würfel

David Würfel studied Computer Science at the University of Trier and specialized in software engineering. His master thesis was about the usage of interactive small-scale visualizations for software debugging. He completed his master’s degree program with distinction as top of his class. Since then David uses this knowledge profitably at Centigrade to create appealing user interfaces of very high quality. He is particularly interested in software architectures, such as the MVVM pattern, and in ensuring clean code standards. David has successfully contributed in several .NET and WPF projects developing with C# and XAML and recently also takes part in projects building web applications in Angular. Not only does David Würfel like to share his skills internally, but he also leads workshops in companies and is an active speaker on well-known expert conferences.

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Angular

Boosting Web App Productivity

2 Days
Basic
(Design) Engineers

Web frontend technologies are a chance to create truly cross-platform and cross-device systems. The JavaScript-based framework Angular allows to develop highly dynamic and interactive single page web applications that are also maintainable, scalable, and can also to create a great user experience.

In this training, inexperienced teams get to know the platform and its essential parts and learn how they can build Angular applications from scratch.

More experienced teams can directly start with Angular Core. They learn how to build and extend modular and scalable Angular applications which run in complex systems. This includes a concept for visually styling components in detail. The teams will also learn how to connect their backend business logic to provide the frontend with important data.

We always use the newest version of Angular, current tools and trends from the angular community. With the help of a continuous case study we impart best practices from our everyday project work. We like to use your own examples in the training as well.

David Würfel

David Würfel studied Computer Science at the University of Trier and specialized in software engineering. His master thesis was about the usage of interactive small-scale visualizations for software debugging. He completed his master’s degree program with distinction as top of his class. Since then David uses this knowledge profitably at Centigrade to create appealing user interfaces of very high quality. He is particularly interested in software architectures, such as the MVVM pattern, and in ensuring clean code standards. David has successfully contributed in several .NET and WPF projects developing with C# and XAML and recently also takes part in projects building web applications in Angular. Not only does David Würfel like to share his skills internally, but he also leads workshops in companies and is an active speaker on well-known expert conferences.

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Microsoft Fluent Design System

2 Days
Basic
.NET / WPF developer

To design modern user interfaces, you not only have to take care of their functionality but also meet a lot of challenges (responsiveness, input methods, screen sizes…): You are looking for a way to provide similar data and workflows for different audiences and technologies without much additional effort.

We enable you to use the Microsoft Fluent Design System. The system features are directly usable in Universal Windows Platform (UWP) and are made for exactly those needs. Learn, how to design modern cross-platform-interfaces with modern looks and interaction behavior. The first part of the two-day training shows you how to create adaptive and intuitive applications with Fluent Design.

In the second part learn how to build your business logic according to the model-view-view-model (MVVM) pattern, so that you can efficiently reuse basic parts of your software. You will learn how to create an outstanding and scalable user experience with a reusable XAML code base with styles, templates, colour resources, icon library, etc.

Alexander Keller

Alexander Keller is Head of Design Engineering at Centigrade. He completed his studies in Media Informatics at the University of Applied Sciences in Kaiserslautern. In his bachelor thesis he dealt with the conception and implementation of an Expression Blend Plugin to visualize input scenarios on touch devices.
During his several years of developing WPF applications at Centigrade, Alexander Keller has managed numerous software projects in his function as technical project lead. He works at the intersection of User Interface Design and User Interface Development he joins technical know-how of C# engineering with esthetic UI Design in XAML. Furthermore, he supports clients in WPF performance analyses for better runtime behavior of their existing WPF applications.

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You want your team to be more independent when it comes to UX and would like to learn more about how to put our know-how to good use? We are excited about your assignment.

Saskia Hehl

Knowledge Manager

+49 681 959 3110

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Saarbrücken

South West Location

Headquarter Saarbrücken
Centigrade GmbH
Science Park 2
66123 Saarbrücken
Germany
Saarland
On the map

+49 681 959 3110

+49 681 959 3119
Mülheim an der Ruhr

North West Location

Office Mülheim
Centigrade GmbH
Kreuzstraße 1-3
45468 Mülheim an der Ruhr
Germany
North Rhine-Westphalia
On the map

+49 208 883 672 89

+49 681 959 3119
Haar · Munich

South Location

Office Munich
Centigrade GmbH
Bahnhofstraße 18
85540 Haar · Munich
Germany
Bavaria
On the map

+49 89 20 96 95 94

+49 681 959 3119
Frankfurt am Main

Central Location

Office Frankfurt
Centigrade GmbH
Kaiserstraße 61
60329 Frankfurt am Main
Germany
Hesse
On the map

+49 69 241 827 91

+49 681 959 3119

Convincing UX design

Basic and expert knowledge for your team

User experience trainings by professionals

Inhouse Trainings

Human-centred Design I

Introduction and basics from ISO 9241

Human-centred Design II

Methods and procedure from ISO 9241

Continuous UX

Managing agile development and user centered design

Project Scoping

Finding the sweet spot in the yet unknown

User Centered Requirements Engineering

Scrum meets UX

Specifying user scenarios for the day-to-day

Getting started with UX Design

Into a new era of software

GamificationLevel 1

Activating gamified potential in your company

Scoped User Research

True and fictional stories

Design Engineering in the UX process

The WPFFirst Aid Kit

Angular

Boosting Web App Productivity

Microsoft Fluent Design System

South West Location

North West Location

South Location

Central Location

Gamification
Level 1

The WPF
First Aid Kit