Digital products become more complex with each year and interoperate in systemic contexts. Companies are therefore increasingly thinking in terms of platforms and digital ecosystems instead of monolithic large-scale products. To master complexity, the establishment of an overarching design system is therefore one of the most important strategic factors in the user-centric era.

Agile product development today Software is developed in an agile way these days. Everyone knows that. It makes sense. In today’s world, requirements change so quickly that there’s no other way to keep up. And you want to release every two months. New features, fixed bugs. That’s what customers want. Thanks to current technologies, this […]

BITKOM e.V.’s Digital Design Yearbook 2022. We have something exciting for everyone interested in working as design professionals in the digital industry: The BITKOM e.V.’s Digital Design Yearbook 2022. Our Centigrade CEO Thomas Immich has also published an article in it. In »Continuous UX im Berufsbild des Digital Design Professional« he talks about UX design […]

Anne Hess is a researcher at the Fraunhofer Institute for Experimental Software Engineering. As part of the interview series UX Neu Überdacht, she and Thomas Immich talk in the Outdoor Office about modern requirements engineering and creative approaches, how to get richer information from users, and which methods from disciplines outside the field can inspire […]

Because neither Lean UX nor Scrum nor SAFe alone provided the answer to our challenges, we developed our own UX process kit: Continuous UX.

  Often, long-standing processes at large corporations are to be transformed into a new digital customer experience. The result should be intuitive, fun and eliminate any barriers to entry. Can you briefly describe how you guys approach such a task?

The use of user stories in software development should lead to the development of user-friendly products and thus enable customers to experience significant added value. However, this goal often remains unachieved due to methodical errors. How can product owners, product managers, software engineers and also UX designers and UX researchers use user stories together to […]

Big Data is considered the trend topic of digitization. Some even claim that data is the new gold. But usage data is a treasure trove that has seldom been used to analyse usability with quantitative methods. What possibilities are there for measurably improving UX with usage data and supporting product owners in their decisions?  Get […]

Prolog Scenario 1 – The Swiss Army Knife Monday morning, 08:30, a meeting room somewhere on the third floor of an office complex. At the table: several developers, project managers, marketing representatives, and two UX specialists. Their budget for the next three months is secured. The goal of the workshop is to define the first […]